FAQs

You can reach us is by completing an online inquiry at https://www.vmmed.com/contact-us/.

For Breast Center, Thyroid Center, Gynecology Center, Minor Surgery Center and Mona Lisa Touch Treatment:

Monday to Friday: 8:00AM – 4:30PM
Saturday to Sunday: Closed

Yes, we are accepting new patients. Please send us an inquiry through our website at https://www.vmmed.com/contact-us/.

We strive to always be available to our patients. Should the phone lines be busy, please contact us through https://www.vmmed.com/contact-us/.

Appointments can be booked immediately by phone to see our medical professionals within 24 to 48 hours.

Please go to https://www.vmmed.com/contact-us/ and attach the referral file in the comment box.

Please go to https://www.vmmed.com/contact-us/ and include your request in the comment box.

Yes, you can call us or use our form in at https://www.vmmed.com/contact-us/.

Should an appointment be cancelled without adequate notice, a cancellation fee may apply if it’s not done within 48hrs before the appointment. In the event an appointment needs to be modified please contact us to reschedule your appointment. Please contact us should you need to cancel or modify your appointment.

Yes, we will transfer your file to your new physician.

If after 72 hours you have not been contacted, please try re-submitting your request via our website https://www.vmmed.com/contact-us/ or calling us directly.

Your results will be sent directly to your referring physician.

National guidelines state that women between 50 and 74 years old benefit most from regular breast screening. https://cancer.ca/en/cancer-information/find-cancer-early/get-screened-for-breast-cancer

An appointment for a mammogram can usually be scheduled within 24 to 48 hours.

Payment can be made at the registration desk.

Results from mammography, ultrasound and/or MRI examinations are available on the same day, and biopsy examination results are available four to ten business days following the procedure. If surgery is required, it can often be scheduled in the same week as the diagnosis.

We will always do our best to accommodate your requests, within the requested physician’s availability. However, please note that all of our physicians at VM Med are highly qualified professionals within their field of expertise.

Our team will always try their best to accommodate your requests.

Please send us an inquiry on https://www.vmmed.com/contact-us/ with your referral and our team will help with this request.

If your physician considers it necessary, he will order a biopsy. It can be done the same day at the clinic. Some patients feel having this option contributes to lower anxiety and stress as you don’t need to go elsewhere for your tests.

There are warning signs of breast cancer:
– New lump in the breast or underarm
– Thickening or swelling of part of the breast.
– Irritation or dimpling of breast skin.
– Redness or flaky skin in the nipple area or the breast.
– Pulling in of the nipple or pain in the nipple area.
We recommend patients book a consultation to see our expert physicians if they have any concerns, and as recommended by your referring physician.

A small percentage of breast lumps turn out to be cancer.  If you notice a lump in your breast or near that region, or if you notice any changes in breast tissue, you should consider booking an appointment. The physician may order breast imaging to determine if this lump is of concern or not.

Whether you are a male or a female, you are born with a variety of breast cells and tissue. Even though males do not develop milk-producing breasts, a man’s breast cells, and tissue can still develop cancer. Even if it’s very rare, men can be diagnosed with breast cancer. Most men diagnosed are over the age of 50.

No. You need to have a consultation for a physician to issue a prescription. 

You must have your card the first time we open your file and when it’s renewed.

Depending on the nature of your visit, it may be possible to have a phone consultation, although initial consultations are preferred to be done in person.

When it comes to birth control, your physician will ask about your medical history and any medications you may be taking, and this will determine which course of action is safest for you and which method is right for you.

Yes, you can get tested for HPV at VM Med. Please submit an inquiry via our website https://www.vmmed.com/contact-us/.

A pelvic exam is used to find possible signs of ovarian cysts, sexually transmitted infections, uterine fibroids or early-stage cancers. The pelvic exam also usually includes a Pap smear, used to screen for cervical cancer.

It is recommended that these tests start being conducted around the age of 21 for people that have a cervix and are or have been sexually active, your physician may suggest you get them done earlier depending on any health concerns you are having or on your medical history.

The solution best suited for you can be discussed and assessed based on your specific situation during a consultation with our Gynecologist.

Yes, we offer STI screen for women at VM Med. Please submit an inquiry via our website https://www.vmmed.com/contact-us/.

Radiology Center

Monday to Friday: 8AM to 5PM